Refund Policy

Refund & Return Policy 

Last updated: August 2025

Because all ST;LL CLOTHING products are made-to-order using print-on-demand production, we are unable to accept returns or refunds for unwanted items, incorrect sizing, or change-of-mind purchases. Please check our size guides and product details carefully before placing an order.

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Faulty, Damaged or Incorrect Items

If your order arrives faulty, damaged, or you receive the wrong item, we will replace it free of charge or issue a refund. To arrange this:

1. Email us at thestillbrand@gmail.com within 7 days of receiving your order.

2. Include your order number, a description of the issue, and photos of the item.

3. Once confirmed, we will arrange a replacement or refund.

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Non-Returnable Items

• Change-of-mind purchases.

• Wrong size ordered by the customer.

• Items damaged due to customer handling.

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Refunds

Approved refunds will be processed back to your original payment method. Depending on your bank, it may take 5–10 working days for the funds to appear.